The Amazon-effect and last mile delivery are admittedly huge issues that consistently pop up when discussing supply chain challenges. Having said that, we’ve identified three other challenges that, while certainly less disruptive, still have a significant impact on the efficiency of your operations -- and, cannot be ignored.
We’ve said this before and we’ll say it again: Recruiting and retaining great employees is an issue that affects almost every area of the trucking industry. It’s people that make freight move and so without the right drivers, technicians, dispatchers, and managers efficiency gets impacted. Better hiring and retention practices need to be in place to ensure long term success while minimizing human resource disruptions.
We understand that new people who enter the industry lack the experience of those who have been in the trucking world for years and often face a steep learning curve. We encourage you to support these new hires as best as you can as they are often the ones who bring fresh ideas to the table and can potentially improve your operations and make you more competitive.
Technology And Adoption
Technology is at the heart of growth and long term sustainability. It’s up to you to do your due diligence in determining which of these new technologies will support and accelerate your growth while also meeting your customer’s demands and service needs.
Ecommerce and reverse logistics has definitely put additional pressure on the supply chain. Customers are now expecting their purchases in a matter of days rather than weeks. This expectation for immediacy has also put significant pressure on how customers can quickly and efficiently return a product. Many carriers are making it a priority to determine best practices around ecommerce and the sometimes daunting “expectation of immediacy.”
What is your organization doing to manage and mitigate these disruptions?
Be sure to check out our blog for more trucking industry news and trends from the team at Thunder Funding!